Alabama's Organ & Tissue Donation Alliance

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For Donor Families

Writing Donor Families

Contact between a donor family and a recipient family is limited by Legacy of Hope’s  rules of confidentiality and privacy for all participants in the donation process. If both parties agree, written contact is accomplished by an exchange of letters through the Aftercare Coordinator, who acts as a third party. All correspondence is anonymous and identities are confidential. 

What should I say?

Always begin your letter with an acknowledgement of their profound loss. Then, write about information that you feel comfortable sharing about yourself, including:

  • the nature of your illness
  • how long you waited for your transplant
  • how the transplant has affected your health, life and family
  • how much this second chance means to you
  • your occupation, hobbies or interests
  • special things you enjoy and information about your family

If you can’t put your feelings into words, look for a card that expresses your sentiment. What is important is that you write them. Donor families appreciate just hearing “Thank You”.

You should keep identities anonymous and confidential by NOT including any last names, street addresses, city names, phone numbers, email addresses, names of hospitals or physicians. All letters will be screened for confidentiality and appropriateness. If there is a concern with your letter, an aftercare coordinator will contact you; so please make sure we have your contact information available. If you wish to send a card, letter or picture; you may send it to the address below or via the online form on this page.

Will the donor family respond to my letter?

For many families, an opportunity to hear from the recipient about their transplant experience is appreciated. Other families, however, feel unable to express their emotion adequately on paper. There is no guarantee, therefore, that you will receive a response. The timing of a reply will vary with individual circumstances. You may receive a response quickly or perhaps later in the future. Please do not feel that your expression of interest is unwelcome. Your concern for these people who profoundly affected your life is greatly appreciated.

Since some of the donor families live a great distance away, please allow several weeks for the exchange of correspondence to occur.


If you have any questions, please contact: Aftercare Department at 205-801-7353 or

Sample Letters

Sending Your Letter

You are welcome to mail a card or letter, or use our online tool below to submit your correspondence electronically. 

Send by Mail

With your letter, on a SEPARATE sheet of paper, include either the CHART NUMBER or YOUR NAME, DATE OF TRANSPLANT AND THE ORGAN YOU RECEIVED. We need this information to identify the donor family.

Mail your letter with identifying information to:

Legacy of Hope
Attn: Aftercare Department
516 20th Street South
Birmingham, AL  35233

Send Electronically